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Support
 


Option 1: Refer to our documentation:

Please refer to our comprehensive user manual, in system online help or FAQ.


Option 2: Contact Us through the following channels

Email: support@cteloyalty.com
MSN: support@cteloyalty.com
Skype:cteloyalty


Option 3: Use the following Online Enquiry Form below


 

Enquiry Form
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Featured FAQs
 
 
  • Do I need my own server hardware/software or IT/ Database specialist?
    - No. This is the beauty of our on-demand service. We provide all the server side hardware/software and have our engineers maintain them 24/7. The only IT expertise required from you is the ability to access and use the internet.

  • What do I need to manage my loyalty program?
    - PC Web Browser Client (with internet connection). Web browsers supported: IE6 & above, Firefox 1.5 & above, Safari

  • What is the minimum computer system I need?
    - A PC and internet connection is all you will basically need. However, you may desire other options like wireless terminals or mobile phones etc. See our other FAQ answers for details'

  • Who owns the member and transaction data?
    - All data will belong to their respective account holders. For more details, please view our privacy policy.

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