1st Jan 2005
This is a website owned by Way Systems Solutions Pte Ltd
Our postal address:
1003 Bukit Merah Central
#06-29 Technoprenuer Centre
Singapore 159836
We can be reached via e-mail at support@cteloyalty.com
or you can reach CTE Loyalty Customer Support Services by telephone at +65 63775186.
General
At WaySystems we respect your need for online privacy and protect any
information that you may share with us, in an appropriate manner. Our
practice as regards use of your information is as set forth below. As
a condition to use of our services, you consent to the terms of the CTE Loyalty
Privacy Policy as it may be updated from time to time.
Information Recorded and Use:
- Personal Information
During the Registration Process for creating a CTE Loyalty Account, we
request for your name and email address. You will also be asked to
choose a unique username and a password, which will be used solely
for the purpose of providing access to your CTE Loyalty Account. Upon registration
you will have the option of choosing a security question and an answer
to the security question, which if given, will be used solely for
the purpose of resetting your password. Your name and email address
will be used to inform you regarding new services, releases, upcoming
events and changes in this privacy policy
- Your Customers' Information
Your customers' information, including their person profile, transaction history etc, belongs to you at any time.
We assure you that all such information will not be disclosed to anyone other than you and your designated personnel.
These information will not be accessible to employees of WaySystems exxcept desinated system administrator for maintenance purpose.
Upon termination of your account with us, all your customers' information will be exported as commonly accessible database file and return back to you,
after which those information will be permanently deleted from our servers.
- Account Usage Details
Your Account Usage Details such as time, frequency, duration and
pattern of use, features used and the amount of storage used will
be recorded by us in order to enhance your experience of the services
and to help us provide you the best possible service.
- Contents of your Account
We store and maintain files, documents, to-do lists, emails and
other data stored in your Account at our facilities in Singapore
or any other country. Use of CTE Loyalty Services signifies your consent
to such transfer of your data outside of your country. In order to
prevent loss of data due to errors or system failures, we also keep
backup copies of data including the contents of your Account. Hence
your files and data may remain on our servers even after deletion
or termination of your Account. We assure you that the contents of
your Account will not be disclosed to anyone and will not be accessible
to employees of WaySystems. Neither do we process the contents of your
Account for serving targeted advertisements
- Financial Information
In case of services requiring payment, we request credit card or
other payment Account information, which will be used solely for processing
payments. Your Financial Information will not be stored by us. Subject
to your prior consent and where necessary for processing future payments,
your Financial Information will be stored in encrypted form on secure
servers of reputed Payment Gateway Service Provider.
- Visitor Details
We use the Internet Protocol address, browser type, browser language,
referring URL, files accessed, errors generated, time zone, operating
system and other visitor details collected in our log files to analyze
the trends, administer the websites, track visitor's movements and
to improve our websit
Cookies
We use temporary and permanent cookies to enhance your experience of
our services. If you have turned cookies off, you
may not be able to use registered areas of the websites.
Links from our website
Some pages of our websites contain external links. You are advised to
verify the privacy practices of such other websites. We are not responsible
for the manner of use or misuse of information made available by you at
such other websites. We encourage you not to provide Personal Information,
without assuring yourselves of the privacy policy of other websites.
With whom we share Information
We will obtain your prior specific consent before we share or disclose
your personally identifiable information or your customers' information
to any person outside WaySystems.
We may share generic aggregated demographic information not linked to
any Personal Information regarding visitors and users with our business
partners and advertisers. Please be aware that as an Internet Service
Provider, laws in various jurisdictions in which we operate may obligate
us to disclose user information and the contents of the Accounts to the
local law enforcement authorities under specifically defined circumstances.
How secure is your Information
We adopt appropriate data collection, storage and processing practices
and security measures, as well as physical security measures to protect
against unauthorized access, alteration, disclosure or destruction of
your Personal Information, username, password, transaction information
and data stored in your Account. WaySystem is also an payment gateway operator,
we apply the same level security requirement to CTELoyalty system
as our banking related systems. Approved Access to your information
is restricted to our employees who need to know such information in connection
with our services and are bound by confidentiality obligations.
Your Choice in Information Use
You will be required to register for our services by providing Personal
Information. If you choose not to provide your Personal Information, we
will be unable to provide you the services. We do provide you
with the option of opting out from receiving mails from us; however, you
will not be able to receive email notifications of new services, releases,
upcoming events and changes to the CTE Loyalty Privacy Policy.
In the event we decide to use your Personal Information for any purpose
other than as stated in this Privacy Policy, we will offer you an effective
way to opt out of the use of your Personal Information for those other purposes.
Accessing, Updating and Removing Personal Information
We provide users with access to their personally identifiable information.
Users may correct, update or remove any such personally identifiable information
either through their CTE Loyalty Account or by contacting CTE Loyalty Customer Support
Services. Such changes may take up to 48 hours to take effect.
Enforcement of Privacy Policy
We make every effort including periodic reviews to ensure that Personal
Information provided by you is used in conformity with this privacy policy.
If you have any concerns regarding our adherence to this policy or the
manner in which Personal Information is used for the purpose of providing
the services, kindly contact CTE Loyalty Customer Support Services at
support@cteloyalty.com .
We will contact you to address your concerns and we will also co-operate
with regulatory authorities in this regard if needed.
Notification of Changes
Any changes to the CTE Loyalty Privacy Policy will be posted on our websites
in order to keep you informed of any changes in nature of information
collected, manner of collection, use and sharing of information. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify
you by email and provide you with the ability to opt out of these new
uses unless you have opted out from receiving email notifications from
us. You will not receive email notification of minor changes to the CTE Loyalty
Privacy Policy. If you are concerned about how your information is used,
you should check back at http://ondemand.cteloyalty.com/privacy.php
periodically.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this privacy policy,
please contact us at legal@waysystems.com.sg
